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Outspire Group – LegalTech

  • Product managed a Microsoft Dynamics case management cloud/SaaS system used by multiple legal, medical and insurance customers.
  • Implemented mobile versions, video calling, live chat, SMS automation, notification alerts, SharePoint, web form integrations and support ticketing
  • £400k saved using SMS reminders to prevent legal cases from being closed. Conducted software demos for clients and event attendees.
  • £1.5 million revenue uplift via optimising Google Ads, TV and outdoor advertising. Created websites, landing pages, newsletters, SEO and videos.
  • Key stakeholders; CEO, senior management and client law firm partners. Managed global teams of developers and designers (Agile).

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