Level39 - Canary Wharf Group

Led technology and product for Europe’s largest technology incubator owned by the Canary Wharf Group hosting 200 high-tech companies.
Implemented product releases, new user platforms, digitisation and automation projects, smart hardware, IoT devices, POS systems, enterprise
networks, infrastructure and cybersecurity upgrades, web development, advertising, vendor management and hiring of new staff.
Saved 45% of staff capacity by rolling out web and mobile portals that automated 1000’s of customers touchpoints i.e. payments, subscriptions,
credits, support tickets and onboarding. Visitor self-check-in creation where users receive API voice calls, SMS and email alerts (Twilio/AWS).
Delivered mobile app releases, smart meeting rooms, EPOS restaurants and technology projects for new buildings, co-working and events spaces.
Redesigned enterprise networks and VoIP telephony for 200 companies resulting in savings of £500k and 1000+ annual staff hours.
Managed a website rebuild achieving modern UX, easy editing and automated content feeds for jobs, articles and social feeds for 200 companies.

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