I’m a technology & digital expert with 12 years of industry experience in enhancing technology transformation, digitisation, automation, marketing and customer engagement. I’m able to turn any concept into a digital product, i.e. web, software, mobile and hardware.
Leading the technology and digital strategy for Europe’s largest technology incubator owned by the Canary Wharf Group hosting 200 start-ups, scale-ups and corporate innovation labs.
Key stakeholders; CEO, CFO, IT, legal and sales heads. Managing and recruiting onsite and remote staff in networking, IT, marketing and AV.
Cloud portal creation automating 1000’s of users tasks for payments, meeting rooms, visitor invites, support ticketing and onboarding saving 40% of staff capacity. Implementing payment processors and eCommerce modules to digitise payments and increase recurring subscriptions.
Visitor self-check-in system creation saving 45% of staff capacity, 1000’s of users receive API voice calls, SMS and email alerts (Twilio and AWS) when their visitors arrive.
Managing PPC advertising across LinkedIn, Twitter, Facebook and Instagram’s advertising networks resulting in £500k+ revenue.
Migrating 800 users to off-premise VoIP cloud telephony saving £250k.
Network redesign for 200 companies increasing resilience, cybersecurity and agility. £220k saving on switches and 200% speed increase.
Website redesign resulting in modern UI/UX, easy editing and automated content for 200 companies (article/social feeds and jobs boards).
Leading technology projects for mobile app releases, smart meeting rooms, EPOS restaurants, new buildings, co-working and events spaces.
Managing technology projects for central government (DIT and DCMS) and Canary Wharf Group to increase FinTech and cyber business.
Expansion via partnering with influencers and new sectors resulting in additional clients. Running large events for different technology verticals.
Managing, merging and changing of vendors and suppliers to reduce costs and increase output.
Led transformation of NHS classroom-based training into cloud web and mobile e-learning systems.
£100k annual cost savings per department, modular design allowing easy replication, system built to evolve with the NHS’s requirements.
Project managed the creation of websites, applications, intuitive dashboards, control panels, modern UI/UX and custom feature development.
Devised bespoke features including advanced no-code editors, tailored on-screen user journeys, payment gateways, auto-grading assignments, automated email alerts, custom permissions for different user types, cybersecurity features, user verification methods and multiple copyright protection methods.
Implemented AI for scanning each students grading to automatically suggest related assignments to automatically enhance learning.
Created mobile and tablet version of the system via QA testing, wireframing and prototyping.
Key stakeholders; Heads of departments, senior management and industry experts. Recruited and managed teams of developers (Agile).