• Category :

  IoT, Product, SaaS, Software, Web, Mobile

• Date :

  Apr . 21 . 2020

• For:

  Level39's 200 Technology Member Companies

Whilst I was the Head of Product and Technology at Level39, I led the creation of a comprehensive cloud portal serving thousands of daily users as part of company-wide digital transformation strategy.

⚡ Core Automation Features

💳 Billing & Payments: Automated payment processing
📅 Meeting Rooms: Viewing and booking system
👥 Visitor Management: Streamlined invite and check-in process using OTP codes, tablets and bots (SMS and Voice)
🎫 Support Ticketing: Integrated help desk functionality
💬 Discussion Boards: Community forums and knowledge sharing
🤝 Peer Collaboration: Social network for members

🚀 Additional Capabilities

🏆 Reward Credits: Incentive and loyalty system
📊 Analytics Dashboard: Performance insights and reporting
👨‍💼 Team Management: Multi-user account controls
📧 Email Automation: Scheduled communications
📞 Twilio Integration: SMS and voice bot messaging systems

📱 Multi-Platform Access

🌐 Web Portal: Optimized for laptop and mobile browsers
📲 Mobile Apps: Native iOS and Android applications
🔗 Seamless Sync: Real-time data across all platforms

Technologies: Cloud infrastructure, payment processors, Twilio API, mobile development, analytics platforms, automation systems